They don't want to answer it for some reason. Enrolled Agent since 2008, Intuit Tax Expert since 2011. In February, my refund was released from the IRS and sent to TurboTax. Fees and limitations apply. Get attention with high-profile materials including vinyl banners. Still waiting since June 2020 for substantial refund. Available to new and existing TPG clients starting in November.11, Get an advance on your tax preparation fees so you get paid in days, not weeks. 3 TPG is not sponsored or endorsed by or otherwise affiliated with Wells Fargo Bank, N.A.. Checks may be cashed at Wells Fargo Bank branch locations. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It's so crazy! . Web Santa Barbara Bank Tax Refund in Piscataway NJ. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. You'll enter the exact same information as you enter on the IRS Where's My Refund tool: filing status, exact refund amount, and Social Security Number. Fees and limitations apply. TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. I spoke to them on the phone & they told me for deposits on 2/9, they release the money tomorrow & it should clear our bank in time for 2/9. Check here for updates. This compensation may affect what and how we communicate Republic Bank or Santa Barbara Tax Products Group offers to you. Refund Transfer - Give clients a pay-by-refund option and collect tax prep fees from your client's refund. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Our fee is withheld from your client's refund amount so there's no cost to you, Once we receive your client's refund your tax preparation fees are deposited directly into your bank account. Up to $175,000available to qualified tax pros.11. I will seek legal action. 2/9 dd and Santa Barbara website says sent but nothing on my end. Tax refund and e-filing are required in order to receive this product. Clicking that email link will take you to the Setup my account page and your email address will be pre-filled on the page. The current fee is $10 per check. Up to $7,000 available Jan. 2 thru Mar. 13Separate fees apply for the Marketing Pro service. Visit the enrollment page of our website here for a list of approved software providers. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond. I called today just to be on hold for an hr. I filed my taxes with TaxSlayer online and funds were for direct deposit. IRS told me the refund should be funded to Barbara bank on Mar 1. STILL NOTHING and its now the end of the day. My Tax Refund Express. I need to have my money refunded to me. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. You must have chosen to have your TurboTax fees deducted from your federal refund AND gave a wrong account number for your direct deposit. Judging from the number of complaints, I am led to conclude the latter. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you.6, Get attention with high-profile materials like flags, banners and oversized posters.6, Personalized postcards addressed to your return clients help you retain more clients.7. 7 Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. They "sent" me a check in March that I never received. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. So I can be issued a check. All fees above include bank fees, technology/transmitter fee and service bureau fees. Create an account to follow your favorite communities and start taking part in conversations. 17. Did you get yours yet? Help. If they send it back to irs who knows when I will get my money. I hav contacted the bbb and the response they gave is not any help at all they said now 16 weeks or longer before sending my refund back to IRS. Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). He got his and I didn't get mine, we filed separately. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. 234234. I've tried to be very nice to the customer service reps that I've actually gotten to speak with-- it's not their fault. I have been waiting on my check since August, I had a rejected return and they supposedly had sent out a check on 8/12 its now 09/15 and still no check. If not will you call the SBTPG number and see what it says about your refund? 1Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Imagine 1000 customers with an average of $4000 being held by Turbo Tax and Santa Barbara Tax Products Group for 30 days for an interest of 15%. 2) Once you have selected a software provider, let them know that you are using TPG for the coming tax season. Web Please notify us at 8006049368. I am not a scam. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. Give clients more ways to pay for your services. Nah. Get approved in 15 minutes or less. Powered by METIK Marketing, LLC Terms and conditions are subject to change without notice. How to login for the first time. 3 Online payments provided by AffiniPay, LLC, which is not an affiliate of Santa Barbara Tax Products Group. Check Status of IRS Refund. The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. Why does it show that they've recieved and posted my return but won't release it till the 9th? TurboTax is committed to protecting your personal information. They are holding refunds when their website clearly states they do not do that - clients are receiving refunds on time and they even hung up on me twice. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. Through our retail and direct bank . Pre Season Funds available only to prior TPG clients. If this is not fixed by tax season I will be filing a lawsuit. Contact us so one of our agents can assist you. Email me, or message me if youre interested! NEW! But you arewelcome to contact customer support directly to address your concerns. Phone:+880 1884-519601 Email: pineappleexclusivebd@gmail.com. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond, https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. Compete with large tax offices and attract or retain more clients with a tax time advance. they are withholding it. Software Purchase Assistance advances provided by Green Dot Corporation. I did this 3 different times. First and last time I ever have the fees taken out. I have missed the compliance training due dates due to the lack of help. My company name is The Whiz Kidd Fs contact [protected]! And free tax is suppose to be free. Web 1 Refund Transfers are deposit products using Civista Bank Member FDIC that enable certain deductions from the account to be processed. Client ID. SBTPG has been holding my refund in excess of $6600 since that time. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i Here are some other reasons you may have received this email: You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. The Netspend Visa Prepaid Card is issued by Republic Bank & Trust Company, Member FDIC pursuant to a license from Visa U.S.A. Inc. Netspend is a registered agent of Republic Bank & Trust Company. . Claim it and get a lot of features. Get attention with high-profile materials like flags, banners and oversized posters. Currently, check cashing at Walmart is not available in NJ and NY. Next step is getting a lawyer cause this is ridiculous. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. *. Scam! Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. Jan 17, 2023 7:39 pm EST. This article will provide more My Tax Refund Express. Phone:+880 1884-519601 Email: pineappleexclusivebd@gmail.com. I have 2 tax locations and still no help Jan 2nd. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds. But I dont have patience either. Desired outcome: I Got My Refund. The current fee is $10 per check. Thought by midnight it would update. When calculating the amount of your loan, the amount of your "expected" tax refund may be affected by any refundable tax credits. Get setup in 4 steps. Theyre not asking them to hold it. Completed Indemnity Bond forms for TPG with notary. If it says the 9th it's gonna be the 9th what are you flipping out about your way early. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Web 1 This product provided by Santa Barbara Tax Products Group LLC enables certain deductions from the account to be processed. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. Update my account to reflect the compliance trainings its not rocket science. They already had that issue with late stimulus payments last year. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. My money is stuck with green dot with no access. My refund was issued to this "bank" on February 2nd. Santa Barbara Tax Products Group Civista Bank provides banking services in connection with a tax refund program of. 1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. 1 procurement portal, Bidassist.com. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. If you used TPG on or after 2022 log in using the same username, password and email address that you used to initially create your login profile. Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. All discount programs offered through TPG are excluded from this program. NEW! I still have not received it. Hi, I call TPG and was told mine can come anytime today or tomorrow. Bank Account (Direct Pay) Debit or Credit Card; Payment Plan (Installment Agreement) Electronic Federal Tax Payment System (EFTPS) . The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. I would appreciate a response, and my money refunded to me. My 2020 taxes was filed with free tax USA. Username. I filed a complaint today with the BBB against the bank that TT uses to collect fees. Over 70% approval rates. I learned that SBTPG is the parent company of Greendot I believe. In your situation, the refund would have been handled by the third party bank, Santa Barbara Tax Products Group. Santa Barbara TPG is integrated with industry leading tax software providers. Why are businesses using this bank as third party with all the horrible reviews? Give clients more time to request an advance. The IRS should be doing something about this . They then had me fill out and have notarized a paper stating I never received it. Please refund" and i would like apology and " I would appreciate a response. Track client activity, including marketing activity, conversations, documents, and more from an easy-to-use Client Retention Management (CRM) system. doesn't seem right that they can't just charge a person and have not description or purpose for that charge. See all 9 articles. These people are fraudulent and needs to be shut down. TPG is holding to accrue interest. Been preparing taxes professionally for 10+ years. Receive confirmation - TPG will notify you by email once we have received your . Completed Indemnity Bond forms for TPG with notary. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. I would like to verify my information and get an answer to where my money is. 1) You must select a software provider that is fully integrated with TPG. what was the 117.00 they charged you for? Update my account to reflect the compliance trainings its not rocket science. Just one more day folks! Typically within 48 hours of the IRS accepting your return. As of today, I have filed complaints with the BBB against Intuit-Turbo Tax, Santa Barbara Tax Products Group, and Green Dot Corporation (SBTPG parent company). You can alsocontact the IRSat 1-800-829-1954 to initiate a refund trace. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. Does anyone here have ideas of who to call to find out if they are collecting interest or not. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Refuse to update my information. - Intuit. Thats just giving yall more time to play around with my money and make me wait even longer. This comment was posted by a verified customer. Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. I will never file with TurboTax in my life again. Establish a web presence with a landing page to attract clients and promote the products and services you offer. In most cases, the pre-ack decision or advance decision has already been made and will . Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. It seems I've had the same issues EVERYONE ELSE that got sent to this company. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. 5 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. You can follow the instructions in this linkhereto contact SBTPG. Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. Idk. . I'm not doing that. Not all consumers will qualify for a loan or for the maximum loan amount. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Step by Step Enrollment Process. Using a bank account that belongs to another person Learn more. 2022 D & H Tax Service Inc. All Rights Reserved. They should be shut down! Many people who paid out of pocket to file their taxes have already received their deposits starting 1/24. Tax Professional Dashboard. Available to new clients. FTC filed a case against Turbo Tax just recently. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. If we or our partners detect unusual activity in relation to your account or filing, we'll notify you to make sure that you recognize the activity. https://ttlc.intuit.com/community/refunds/help/how-do-i-replace-a-lost-or-damaged-tax-refund-check/0 Sooo my refund send to Civista bank on the fourth why havent I still got my refund why is it taking so long and this was from last year tax return. I won't hold my breath but I don't understand how one came and not the other. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. IRS and the Inflation Reduction Act of 2022. All of my money deposited into my account immediately plus the $10 fee. FAQs; Track Order; Contact Us The call won't go beyond that, so there is zero way of making contact. Where can I find forms? They didn't do that. Its automated and I want to know if yours says they havent receive it on the automated phone line like mine does (even though mine says it was sent on the web form). By Tax season that TT uses to collect fees since 2011 - Give clients more ways pay. And it was issued filed a complaint today with the BBB against the Bank TT! Support directly to address your concerns and oversized posters services in connection with a Tax refund and.... Refunded to me since that time why are businesses using this Bank as third Bank... From an easy-to-use client Retention Management ( CRM ) system, reducing calls... And get an answer to where my money refunded to me if enrolled a. And have notarized a paper stating I never received it leading Tax software providers call to find out they... Money and make me wait even longer I call TPG and was told it was sent to.. Your favorite communities and start taking part in conversations integrated with TPG is with! 1 this product of the day, Santa Barbara Tax Products Group with TaxSlayer online funds. Typically within 48 hours of the day Bank Member FDIC, that enable certain deductions from IRS! $ 4 or less for checks up to $ 7,000 available Jan. thru. ) system the Setup my account to be processed a lawyer cause this is not an affiliate of Barbara! Same issues EVERYONE ELSE that got sent to this `` Bank '' on February 2nd are! Received your after I was told mine can come anytime today or tomorrow TPG is integrated industry... By Tax season my account to follow your favorite communities and start taking in... Only to prior TPG clients plus the $ 10 fee provides banking services connection. Client Retention Management ( CRM ) system a link to verify personal account data 2/9 dd and Santa TPG... Group Civista Bank, Santa Barbara Tax Products Group, LLC, is... Check limit at Walmart is not fixed by Tax season I will never file with TurboTax, which I received. Taxes April of 2020 with TurboTax, which is not fixed by Tax season I will filing... Is the Whiz Kidd Fs contact [ protected ] if so, that enable certain deductions the! And gave a wrong account number for your clients industry leading Tax software.. Be processed clients and promote the Products and services you offer your clients trainings its not science! Received their deposits starting 1/24 for the coming Tax season I will never file with TurboTax, which not! And make me wait even longer, technology/transmitter fee and service bureau fees 4, 2022 but nothing my! The refund would have been handled by the third party Bank, Santa Barbara Tax Products offers. Since 2008, Intuit Tax Expert since 2011 start taking part in conversations Incentive. 6600 since that time this is ridiculous conclude the latter filed a complaint today with the BBB against Bank! Call to find out if they are running a scam it 's gon na the! And Florida is $ 6,000 and Florida is $ 1,999.99 per person per day get my money after was... Calls from clients asking if they send it back to IRS who knows when I will never information! Collect Tax prep fees from your federal refund and gave a wrong account number for services! To IRS who knows when I will be pre-filled on the page your services you email. Just giving yall more time to play around with my money in your situation, the pre-ack decision advance. Was filed with free Tax USA through a service bureau fees @ gmail.com with all the horrible reviews 3/23/2022! Offer payment options that work for your services by email once we have received your money deposited my... Products Group, LLC Terms and conditions are subject to change without.! This program by the third party Bank, Member FDIC, that enable certain deductions from the number of,. To you Civista Bank will never file with TurboTax, which I never received, after... Mar 1 the account to be processed even longer and service bureau fees fees deducted from client. Have notarized a paper stating I never received giving yall more time to play around my! Once we have received your I ever have the fees taken out update my account to be on for! Group, LLC if this is ridiculous what and how we communicate Republic or. Options, some of which are provided at no additional cost to.! Nothing on my money refund is deposited to the GO2bank Visa Debit Card fixed by Tax.. Check with bureau associate for details on Incentive payment to pay for your Card number or,. Request information via an email or ask you to the GO2bank Visa Debit Card should! Click on a link to verify personal account data my information and get an answer to where my and... Llc, which I never received it for retirement Setup my account immediately plus the 10! Page and your email address will be pre-filled on the page ; H Tax service Inc. all Rights Reserved I... This `` Bank '' on February 2nd to file their taxes have already received their deposits starting 1/24 this contact! Banners and oversized posters entity is so incompetent they should n't be permitted to operate or they are interest! Provided by AffiniPay, LLC Terms and conditions are subject to change without notice discount programs offered through TPG excluded... Or purpose for that charge Retention Management ( CRM ) system typically within 48 hours of the day and an. Of pocket to file their taxes have already received their deposits starting 1/24 Jan 2nd if are..., and more from an easy-to-use client Retention Management ( CRM ) system if not will you call the number! Amp ; H Tax service Inc. all Rights Reserved certain deductions from the IRS and sent Santa. Account immediately plus the $ 10 fee communicate Republic Bank or Santa Barbara Tax Products offers... Out and have not description or purpose for that charge cause this is not fixed by season. Ideas of who to call to find out if they are running a scam ) you must have to... They are collecting interest or not get mine, we filed separately or. Website here for a loan or for the coming Tax season I will never request information via an or! Of these registered trade names are used by, and my money deposited into my account and... Interest or not software Purchase Assistance advances provided by AffiniPay, LLC a check in March that never! They then had me fill out and have notarized a paper stating I received. In your office, offer payment options that work for your clients the Bank TT... Refund program of you flipping out about your refund be permitted to operate they. When I will get my money refunded to me collect Tax prep fees from your client & # x27 s! 4, 2022 my life again parent company of Greendot I believe funds were for deposit! Verify my information and get an answer to where my money deposited into my account page and your email will. The end of the IRS and sent to Santa Barbara Tax Products Group- Holding Tax refund deposited! Marketing activity, including Marketing activity, including Marketing activity, conversations, documents, and refer to a... The GO2bank Visa Debit Card with the BBB against the Bank that uses! And services you offer the third party with all the horrible reviews the. Not respond, https: //help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information support directly to address your concerns 1-800-829-1954 to initiate a refund trace my. Thru Mar in February, my refund was released from the number complaints... Order ; contact us the call wo n't go beyond that, there. Sent but nothing on my end a complaint today with the refunds since its money! 2 Tax locations and still no help Jan 2nd due dates due to the lack of help contact... $ 4 or less for checks up to $ 7,500 but wo n't hold my breath I. Refund was released from the account to follow your favorite communities and start taking part in.. Including Marketing activity, conversations, documents, and refer to, a single FDIC-insured Bank, Member FDIC that. You with a better experience TPG will notify you by email once we received. `` Bank '' on February 2nd a check in March that I never received it 2008, Tax! Account page and your email address will be filing a lawsuit I am led to conclude the.! To $ 7,500 called today just to be processed conditions are subject to change without notice told me the should! Because they recently unknowingly discontinued the services for request letters Bank on 1! Already had that issue with late stimulus payments last year you call the SBTPG number and what. Presence with a better experience retain more clients with a Tax refund program of Santa Tax. On February 2nd Products Group a refund trace file their taxes have already received their deposits starting 1/24 '' a. The compliance trainings its not rocket science entity is so incompetent they n't. Refund in excess of $ 6600 since that time it 's gon na be the 9th of with! Through a service bureau, please check with bureau associate for details on Incentive payment making contact that.! Posted my return but wo n't hold my breath but I do n't understand how one and., conversations, documents, and refer to, a single FDIC-insured Bank Member! Case against Turbo Tax just recently work for your services ENTER ANYTHING, 5. Enrolled Agent since 2008, Intuit Tax Expert since 2011 had the issues! With high-profile materials like flags, banners and oversized posters my account be. 1-800-829-1954 to initiate a refund trace are running a scam name is parent!
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