Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. Check holiday description for details. WebOur easyJet Chatbot is now available on easyJet.com . WebChatbots automate workflows and free up employees from repetitive tasks. If you have an existing easyJet holiday, you canlogin to your accountand view your booking. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Booking Conditionsapply. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. The amount due will vary between countries (and sometimes regions or cities within each country), and is normally dependent on the type and official rating of accommodation and the length of your stay. IAG, which Selected hotels do ask for a refundable deposit when checking-in. Unfortunately not. If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. Take your time - Payment in instalments with your final balance only due 28 days before your holiday. Prices are subject to change. Dont forget if you or easyJet holidays cancel or make any changes to your holiday, youll need to speak to Musement directly about any tours/activities you have booked. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. If youd like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. Infants in their own seat and children over 2 years old have the same cabin bag and hold luggage allowance as adults. If it becomes clear that your holiday wont be able to proceed as you had originally booked, well be in touch as soon as we can to discuss your options. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. You need to let us know at time of booking of any personal circumstances or needs of any person included in your holiday that would require additional assistance (for example, if you or a member of your party have difficulty in walking 500 metres). If you are planning to go scuba diving, allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. If your flight is delayed, re-scheduled or cancelled, you will be contacted by the easyJet holidays team. WebThe Mobile Coach chatbot has been part of our culture change from a workforce that uses desktops, paper, and learns once and forgets it. 3. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. Jet skis and other such watercrafts should only be used with appropriate safety equipment and under the supervision of the instructor. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. If your hotel advertises sport or watersport activities, these are likely to be payable extra unless stated as being included in an all-inclusive package. If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. What types of transfers can I get on an easyJet holiday? You can now pay in full just 28 days before you travel, giving you flexibility if plans change. However you also have a role to play, so weve set out some pointers to help you keep safe and well. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. Be aware that standard insurance will not cover accidents from quad bikes and mopeds which could mean you will be required to pay any medical bills should you be injured. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. Book your perfect package holiday now. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. Maximum total size (length + width + height) must be under 275cm. Spend/saving amount is per booking based on the total price and code must be applied on the extras page. What will the check-in and check-out times for my hotel be? No, your flight extras, such as choosing your seat or large cabin bags, do not count towards the minimum spend needed for your promo code. If you need to contact us, well always ask you for your holiday booking reference, and our hoteliers and transfer operators will use this reference number too. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. For more information, please refer to the latest FCDO advice for Tunisia. You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. Just so you know, your credit can only be used towards an easyJet holiday, and cant be used for a flight only deal with easyJet. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. If you're unsure about what you can bring on board, find out more aboutrestricted and unusual items. Step one A user enters a message into an AI chatbot via a channel such as an app, website, or text message or even by speaking on a phone call. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. How do I use my easyJet holidays voucher or add a promo code? If you're still on holiday, please contact our team and we'll see if we can help you resolve it. On all easyJet holidays, a generous 23kg bag (hold luggage) is included for each person as standard. Are transfers included in an easyJet holiday? Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. Once youve booked, if you think youve found the same holiday, including all the extras such as 23KG luggage, cheaper elsewhere that meets the criteria, send us the details on this page and well be in touch. We want you to be confident that your holiday is right for you. To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. Find out more on how to spend your credit. How do I know if my hotel is pet-friendly? Remember to take a copy of your policy with you, especially the emergency assistance contact number. Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. Please be patient if this happens. Chatbots are a one-off investment that assists firms by cutting down on staffing expenses. Thats a promise. They dont mean your accommodation is dirty or unhygienic, but we know that seeing them can be off-putting. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. To find out more and get started, login to your account, view your holiday booking and follow the steps listed. What documents will I need for my flight? Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). As a reminder, your easyJet holidays credit is valid for 12 months from date of issue, but your departure date can be beyond this - you're able to book any holiday currently on sale on the easyJet holidays website! 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