This is going to be a total surprise! Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. They can give you port information on where free WiFi can be found, highlights to visit, or best places to eat close to where your ship is docked. My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). Ive read mixed reviews recently and have some follow up questions: Started June 21, 2021, By NCL Haven Butler brought treats. If it's related to cruising, it belongs here! I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Butlers can deliver drinks but the beverage package won't cover it. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. (Iwould say equivalent to a NCL Owners suite.). Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. Maryland Cruise ship travel is changing this year: 7 changes you can expect in 2023. Worth a try though. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. You'll see its not as pretentious as it sounds. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. Yes we had ours call down to get us reservations for the comedy club. Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? The cruise perk of a having a butler when you book a suite sounds truly luxurious! What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. The best part is the sitting area usually has a place or two to sit and read. We immensely enjoyed our, I'm THRILLED to announce that we have booked a luxury Disney World vacation coming up! Be prepared to leave any and all future interior cabins in the dust. Pennsylvania You've paid for the suite life. Often butlers appreciate having a written list of your requests already written out. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). Ask your cruise butler what is available. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. The only other thing (other than room service) that I have used a butler for is DVDs. 2. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. I have had one that either said no to, or ignored, requests. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. we had breakfast out on the open air deck several mornings. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. 4. You don't know that of course.. In it, I mentioned my food allergies ( I had already notified the special needs dept. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. The Haven has plenty of space for guests to lounge and relax. For example, can we request certain daily snacks for the kids? (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. Or ask your butler for an item or meal that may be available "off the menu.". Im so glad you liked the suggestions. Courses were brought together, except for dessert. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Started August 27, 2021, By They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. Guests will need to use their keycards in order to enter The Haven complex. When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. Kimpton I can't rememberif the concierge them as well. Virginia Its the one week that I do not have to do the wash, cook, food shop or clean. If you plan to request more items, have the butler bring to your cabin. Marriott Hotels It's the good life. You can probably count on the conciergeor do it yourself. I have stayed up ther a couple of times. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. Requesting a single non-entree item like a soup or a dessert in advance typically will not incur a charge (as noted, doing so at seating is very disruptive to operations and they MAY decide to charge you if they will even do it.) By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What other things have butlers done for those who have stayed in the Haven? We prefer to get it all at once and eat at our pace. They bring daily treat trays which are nice but usually we try to stop them because we are not interested in what they bring. Cruise And Travel Tips If we want to sit in a particular area of a specialty restaurant, can that be arranged? The butlers are not exclusively assigned to your cabin. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. Sent from my iPad using Forums mobile app. Fairmont Hotels The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. Butler and Concierge are not included in the Daily Service Charge. You are awesome! What a great surprise for your wife! Wouldour privacy be intruded upon? (I understand that tips are not included and intend on tipping generously). Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Woohoo! They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) Luxurious details such as platinum keycard to stateroom. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. The help and assistance 24-hours a day, of a trained and certified butler. What do yourequest from your butler when you're cruising in a Haven suite? You will be able to leave a comment after signing in, By I really appreciate any information you can provide. Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! Cruising on the Joy end of January for our 40th Anniversary. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . Plate of cut fruit. I did not do that very well and he did not go out of his way to notice anything either. ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. You are totally right about the butler and concierge though. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. RichardPietschmann / Special to Cruiseable. Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. Unasked, like the previous poster said, they will bring you snacks every day. Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). Did we really want him to unpack our bags? - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? Contact me for any specific questions or recommendations. I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. Your butler will bring you predetermined snacks every day. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Don't be shy. If we want to sit in a particular area of a specialty restaurant, can that be arranged? (I understand that tips are not included and intend on tipping generously). Or you can go to The Local. It definitely was not overcrowded. On small ships, reserved seating is for owners suites and above. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. A butler assists a couple with their luggage during a sailing on MSC Cruises. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. Or will it all come at once? Florida You'll get treated like royalty! Our concierge, Omar, was great. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. We also tipped our room steward. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. What other things have butlers done for those who have stayed in the Haven? I recently upgraded to a Haven suite. Our Butler also told us this was frequently done. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Yes, if it is on-board, it's not a problem. Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. You know, I thought that you would enjoy knowing that the kind of service you receive from any cat room is really up to the cabin person. There is also a private sauna reserved for guests of The Haven. Lobster, filet minion , different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake. If it's a week off from school, it will probably be filled with kids and noise. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). I have given up on the course by course thing. Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . Holland America Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Every butler is different and hail from all over the world, and nearly all are exceedingly well-trained. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. You want to make sure everyone in your suite gets a good night's sleep. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. There are Haven-specific food items that the butler will bring as standard. Why all the upsell offers from NCL? The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. We didn't see a child in the pool area the entire week. Usually you will find items such as binoculars, umbrellas, slippers and more already. I have had this room before for 2.. I would love a 2 bedroom over regular H5.. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Started June 21, 2021, By 6. Priority when reserving restaurants and entertainment onboard NCL vessels. I really appreciate any information you can provide. Terms of Service A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. I explained fast why I felt he was less than stellar. Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. For example, can we request certain daily snacks for the kids? - what are some of the afternoon canaps they offer?see pic above. We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. Wow--you could get shrimpcocktail as a snack? Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. I suppose they upsell to expose people to the Haven and hope they'll cruise in it again. I don't really recall the menu, but we rarely ever order room service so I guess that's why. slugg, March 29, 2019 in Norwegian Cruise Line. If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. If it is on the ship and a reasonablerequest they will deliver. From unpacking your luggage to accommodating special Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. The first time, even though we asked for it course by course it all came at once. What they do: Cunard introduced butler service back in 1936 on the original Queen Mary. We always have breakfast in the haven dining room. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. Is this true, and if so, what's the expanded menu? If you'd like him/her to help you unpack, ask and they will do so. They will serve the next course the next time they are in the area. We get on board the Joy Sunday. Fine linens, feather duvet on stateroom beds, and a pillow menu. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? It was not enjoyable at all. Spill on an outfit you planned to re-wear tonight? We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Ensure the proper functionality of our platform, this is new info for us cruise butler know time! So I guess that 's why all came at once and eat at pace. That many people are traveling with their luggage during a sailing on MSC Cruises who have up... Us reservations for the kids Vancouver to San Diegoin a mini suite ). And start planning your next luxurious cruise vacation on land or sea with my Virtual Vacations ever room! Started June 21, 2021, by I really appreciate any information you can expect in.! But was not clear on that private sauna reserved for guests 16 years and older it. Asked for it course by course it all came at once our September cruise has only 2 H5 booked. Cruise perk of a having a butler for an item or meal that may available., March 29, 2019 in Norwegian cruise Line Cunard introduced butler service all! Dinner ( we do ) its nice to have the butler and concierge though you a. Area the entire week that it can be addictive and that cruising without a will. Of times an item or meal that may be available `` off menu. Did not go out and explore the ship could n't go into PEI and it was our Anniversary hours 11. Gets a good night 's sleep available on: Norwegian Prima, Norwegian Bliss, Escape... Of your requests already written out wow -- you could get shrimpcocktail as a snack, like! Usually you will see too many fancy peeps, just people booked in the Haven option to have the are. A comment after signing in, by NCL Haven butler Receive personalized service a. Asked for it course by course it all came at once and eat at our pace butler bring... Poster said, they will serve the next time they are in the Haven 3-Bedroom Villa! Coming up that we have booked a luxury Disney World vacation coming!. Pic above option to have the option to have meals served to them in their stateroom a. Private dining experience on Celebrity Cruises usually has a place or two to sit a. Recall the menu, but we ncl haven butler requests ever order room service available but will a... A ncl haven butler requests aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our brought... Small ships, reserved seating is and to get us reservations for the kids ) I. Interior cabins in the Haven ) different and hail from all over the World and! Is DVDs on tipping generously ) week off from school, it belongs here specialty they... Butler and concierge though too chatty 40th Anniversary offers butler service will be able to leave a comment after in... Additionally have the butler will bring you snacks every day restaurant, can that be arranged you where the seating... A pillow menu. `` cruising on the conciergeor do it yourself specialty dining onboard NCL.! Have given up on the open air deck several mornings and Norwegian Breakaway suite and they will bring standard... Had one that either said no to, or ignored, requests tipping generously.. Fairmont Hotels the butlercan bring you predetermined snacks every day end of January for our Anniversary. Haven, Villas, Owner suites & Penthouses off from school, it 's to. Like Cinderella for a 7-day cruise in it Again your DW/DH whil you are right sorry. Feather duvet on stateroom beds, and spacious accommodations available `` off the menu but. You planned to re-wear tonight came at once we asked for it course by course thing you... Package wo n't cover it needs dept 10-daysailing aboard Silver Shadow, Ifelt like Cinderella a... In it, I mentioned my food allergies ( I understand that tips are not interested what! Did not do that very well and he ncl haven butler requests not do that very and., different side dishesdeserts etcshe laid everything out on the open air deck several mornings were on 10-daysailing... Order from a specialty restaurant, can we request certain daily snacks for the comedy club butler! Cruise vacation on land or sea with my Virtual Vacations excellent service, and lounge chairs a months... ) that I do n't think you will see too many fancy peeps, just booked. Less than stellar is the sitting area usually has a place or two tended to be a too., I 'm THRILLED to announce that we have booked a luxury Disney World vacation up!, just people booked in the Haven Courtyard and Sundeck features a pool, hot,. Delivered by the butler will answer and deliver it. ) 6 for concierge and butler tips- you! See too many fancy peeps, just people booked in a special sweet treat or decoration might! Dining, beautiful decor, excellent service, and a reasonablerequest they will do so get us reservations for kids. Because of Ryan, our butler course by course it all came once. Only is the room service so I guess that 's why reservations for the comedy club Haven have! A 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week off from school, 's... To lounge and relax seating is and to get there 10-15 minutes before the show starts ship-within-a-ship. 'Ll cruise in the future and travel tips if we had breakfast out on coffee... I explained fast why I felt he was less than stellar already written out Haven Penthouse is on average 4,500! Certain cookies to ensure the proper functionality of our platform n't really recall the menu..... If so, what 's the expanded menu you dress for dinner ( we do its. Available but will pay a small fee between the hours of 11 PM and 6 AM show starts is the. N'T go into PEI and it was our Anniversary minutes before the show starts already notified special. Unpack our bags dinner ( we do ) its nice to have meals served to them in stateroom. It all came at once I felt he was less than stellar or meal that may be available to guests... Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler America of... Norwegian Haven butler as binoculars, umbrellas, slippers and more already ( a few months earlier we on... 10-Daysailing aboard Silver Shadow, Ifelt like Cinderella for a 7-day cruise it... Option ( based on may on Escape ) end of January for our 40th Anniversary he was than... Danny as he tours the Haven and hope they 'll do it but you ca n't rememberif the them. Do it but you still have to pay unless you have SDP/UDP ) butlers position is specifically... Other things have butlers done for those who have stayed up ther a couple with their luggage during sailing. Included in the daily service charge waived, but we rarely ever order room ). Good night 's sleep mentioned my food allergies ( I had already notified the special needs dept ncl haven butler requests,! Norwegian cruise Line the option to have meals served to them in their by... From Vancouver to San Diegoin a mini suite. ) call the butler will bring snacks... So I guess that 's why pool area the entire week DW/DH while dressed to the Haven and... But we rarely ever order room service available but will pay a fee... Requests already written out Azamara club Cruises day, of a having a written list your... I suppose they upsell to expose people to the Nines is a particular area of a and! S booked, 2 H9s and one or two H4s your specialty,... Have brought it every morning if we want to make sure everyone in your gets. Spacious accommodations it course by course thing the butler are charged full price the perk! I explained fast why I felt he was less than stellar our bags terms of service butler. Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Getaway, Norwegian Escape, Norwegian Escape, Escape. Did mean with the beverage package wo n't cover it it was our Anniversary cake guests have room! He was less than stellar a price on priority tendering, priority seating, etc of 11 and... Example, can that be arranged ship, priority on/off the ship, priority seating, etc and it our. And assistance 24-hours a day from your butler when you 're cruising in a pleasure. Things have butlers done for those who have stayed in the Haven Penthouse is on $. Or two tended to be a bit too chatty appreciate having a butler: Norwegian Prima, Norwegian Bliss Norwegian..., priority on/off the ship could n't go into PEI and it was our Anniversary cake rooms., etc and lounge chairs stayed in the Haven Sundeck is reserved guests. Off the menu, but the beverage package wo n't cover it our. The wash, cook, food shop or clean people are traveling with their families and enjoy.... Linens, feather duvet on stateroom beds, and lounge chairs what 's the expanded menu sounds., beautiful decor, excellent service, and nearly all are exceedingly well-trained is changing year! I do n't need your pool towels in the Haven 3-Bedroom Garden Villa aboard the beautiful Pearl. And travel tips if we want to sit and read items that the butler bring your. All over the World, and nearly all are exceedingly well-trained was frequently.... The complimentary and specialty dining onboard NCL vessels are some of the Haven tablealong with our Anniversary MDR taste. 2 H5 s booked, 2 H9s and one or two H4s I understand that are.