How can I see if I have a Direct Debit set up? If your Buy Now, Pay Later plans are not paid off at the end of the period, the outstanding balance of the plan and the interest will be added to your Normal Credit balance. Why am I being told that my details can't be found when I'm trying to register? Not Argos either. We have already spoken Argos Card Services and they say there is nothing wrong with the card. Ive tried multiple times. The Financial Conduct Authority have rules which mean that we need to help you to take action to move your account out of Persistent Debt. Just Bots that are stupid refusing to recognise issues????? You can see an estimated interest calculation for each plan on your monthly statement, which you may receive through the post or you can view on the App or MyArgosCard.co.uk. But if you do have a balance and haven't received a statement then it's possible that it's been delayed in the post. Have you tried placing your order on the Argos app?- Jessica, @Argos_Online Sofia Marie Creasey Very slow and when you try to click on any of the arrows, for example the reviews of a product, nothing happens. @Argos_Online Appreciate you investigating my issue Bekki. Whilst these options could affect your credit file, it's worth considering them carefully if you need additional help with making repayments. meg giry songs phantom opera. Trying to pay for my order on website by card, you say you can't process a card payment do I just keep clicking on Card . If it isn't, update it in the Payments center, then try your purchase again. I can see it, but it has no value. @Happyintelect When you took out your Fixed Payment or Interest Free Plan you agreed to making a payment for a specific amount each month for the length of the plan. Been reaching out for support for 3 days with no response! We have already spoken Argos Card Services and they say there is nothing wrong with the card. This is so that you can either confirm that you're still able to make increased monthly payments, or so that you can let us know if your circumstances have changed. @ArgosHelpers I'm sorry Jack. @MJHLNighthawks Minor issue with this Gala poster. Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. Brexit won't affect any of the services that we offer as part of having an Argos Card. It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. Why is it important that I take action? @Argos_Online Thank you for your help. Users having issues with points not added, Argos, Ebay & Esso to name a few. @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. @MattMurdock_77 @EightOxbow Can I turn off my paper statements and letters? Weve never had a problem before its only since the latest card replacement. complaint.info@financial-ombudsman.org.uk. If you're entering your Argos Card number, you don't need to type the first four digits (6335), just the 15 digits after that. @onerealbeanie Downdetector is among the federally registered trademarks of Ookla and may not be used by third parties without express written permission. In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. However, if we do need to contact you we will ask some security questions before we can access your account. My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. @jaybirdie1 Double check the message you've sent to make sure it matches the instructions we've given you, as the system we use can't register your request properly if there's things like spelling mistakes or if you've typed the wrong number. This is because rules from the Financial Conduct Authority mean that we need to take steps to help you repay your balance more quickly and pay less interest. We want to resolve your complaint straightaway and were often able to do this on your first contact with us. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. @westbrookdanni @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. @Argos_Online Thank you for your help. Why am I being asked to repay all of my balance straight away when I have several plans? We monitor the activity on everyone's account each month so we know when someone's account meets the FCA's definition of Persistent Debt. Why is that? Amazon, Argos, Tesco, whoever, don't send me the goods before they've been paid. Check that you have no security software running that might be blocking the PDF from downloading. @MJHLNighthawks Minor issue with this Gala poster. Call us on 03456 400 703 to see how we can help. Just a couple of notes if you're thinking about changing your Direct Debit details: What day is my Direct Debit taken? This website will work on all commonly used browsers - Chrome, Microsoft Edge, Safari, Firefox - and on most devices (PCs, iMacs and Macbooks, iPhones, iPads, Android phone and Android tablets, Amazon Fire tablets). Up to 1% of orders experience technical problems (a lot of orders!) They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. How long will it take for my card to be blocked from spending? If you can't remember it press FORGOTTEN YOUR LOGIN ID below. I have trying all morning. How do I log in? You can contact us on 0345 601 0798 about your options at any time. I've received a letter from you that says my account could be suspended. Never again will I buy anything from either. Your statement will appear online on the same day each month - e.g. I.e. You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? It's all fine, I have purchased 2x gift cards using 6 months buy now pay later. The CAB offers free help to people with severe financial difficulties through their network of local offices, online chat or you can contact an adviser through their national phonelines. @ChilcottLes Hi Leslie. If you pay off your Plan before the end date, no interest will be charged if you keep your account up to date. I will try again in a few hours. Yes, of course you can. If you're having problems with this part of your payment (if you can't remember your passcode etc) you may need to contact your bank to assist you. } Any extra payments you make will help clear your balance quicker and you'll pay less in interest. Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! How do I get past it? Don't forget to talk to us: If you have a letter or email from us asking you to get in touch to confirm an option to us, or if you need to talk to us about your situation, call us as soon as possible on 0345 601 0798. @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? Purchases on Normal Credit won't be charged interest if they're repaid in full by your next monthly payment date (and the total Normal Credit balance on your previous statement has been cleared by the payment date). Why grind people down? Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. @ArgosHelpers everytime I try and check out on Argos it says url broken? When can I use my new credit limit? Find out more about Deferred Interest here. Stopped using card ages ago and guess what you can't even access the app when you have a new phone. Monthly payments should be treated like credit. Any data you enter is encoded by your browser using a unique secret key (a session key), which your browser and the secure server set up at the beginning of the session. We'll make an instant decision, and if your request is accepted then your new limit will be available immediately (even if it doesn't show on myargoscard.co.uk straight away). email inbox, online bank account, etc. Was told issue escalated and nothing. If you don't have sufficient funds in your account, then your Direct Debit might fail. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. @ArgosHelpers @Argos_Online. This can sometimes take a couple of weeks to set up, so we need you to keep managing your account as normal until you see the Direct Debit details confirmed on your statement. Can I make a payment using my own online banking? This national charity provides free, independent debt advice to people across the UK over the phone and via online services. Further proof that Argos has no customer service at all!! Terrible service from Argos / Yodel. What do I do if I've lost my Argos Card or had it stolen? If you're using browsers older than Chrome 28, Firefox 27, Microsoft Edge 12, Safari 7. I've forgotten my details. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. Although we want to make your account management as simple and easy as possible, we take security very seriously and want to be confident that there is no unauthorised access to your account. @Argos_Online @MicrosoftUK FIFA download bought as a gift. Better off with Tesco. You should also cancel this with your bank. We like to remind customers that paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance which will help them to avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. The points are still not showing on my linked Nectar card. Can I use a credit card to make a payment? You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. NOTE: These are your login details for this website, NOT argos.co.uk. It's also a choice you need to make, to increase your payments and resolve this situation or not. If youd like to join in, please sign in or register. Even the cheapo one for my tbr works well. Five authorizations from Paypal confirmed, but cancelled by Argos. Checkbox screen reader text Remember my Login ID Last name Surname * Your payment history will show on your credit file and can affect your credit score. May 24, 2022. I'm afraid you will need to contact Argos directly about this. Can I keep using my Argos Card? @Chris_Angharad Where can I use my Argos Card? We will also try to make sure that we fix the root cause of problems so that we dont make similar mistakes again. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Argos & mandate have always worked well so hopefully a good package can help the blow. No - the Minimum Payment Direct Debit will repay any payments that you owe each month, so these will consist of Normal Credit balance repayments and any scheduled payments that repay Fixed Payment or Interest Free Plans. How do you rate Argos over the past 3 months? Promised would receive each time within 48 hours, nothing. Lillian. If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. Argos are a con. Please try again later or visit an argos store if the item is needed urgently. If you've forgotten all of your login details, give us a call and we'll help OR download the My Argos Card App and manage your account on your phone or tablet. /1. @CJrpeake @KatieCharlieL By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. I turned off paper statements but I've started receiving them again. We'll write to you at the end of that period with details of any further action you may need to take. Attention now has to go to staff with todays news. @Booseyes If you want a Direct Debit to take regular payments to pay off a Buy Now Pay Later you'll need to call us on 03456 400 700. It has 34 stores there with c580 staff. @Argos and @johnniewalker_ are major culprits. Visit the. How might the proposed Royal Mail strike affect my Argos Card? Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. No - for security reasons, we ask you to register for both separately. All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment isn't being taken therefore my order is not completed. 20 lost. No, we can't change your minimum payment without changing your agreement with us. Do you have a phone number for Sky so l can check suitably before l buy one? This error most likely means your bank or credit card provider declined the transaction. Is there any chance that Argos can sort my issue out or at least communicate? So the issue is resolved. @ArgosHelpers I have an Argos gift card, I use them to buy anything I want online, it says that on the card, and have been using them for years, so you don't know what you are talking about, notify them Argos gift cards are not working. Our advisors are here to listen, understand and agree a solution with you - not demand payments you can't afford. We are committed to resolving your complaint to your satisfaction and hope that together we can reach an agreement. If you have the My Argos Card App or an online account, please use these services to view your statement or to make a payment. @BruntonShaan I quote: " This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. What's my 'minimum payment'? Up to 1% of orders experience technical problems (a lot of orders!) Why am I being told that my details can't be found when I am trying to register? Refunds (which take up to 7 days) only start when you contact them. but no warning when ordering. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? but no warning when ordering. It could be due to one of these reasons: Why didn't I get a statement this month? You can turn off your paper statements, and paper letters we occasionally send you, when you log in to myargoscard.co.uk or if you download and register on the My Argos Card App. Increasing your monthly payment means that you'll be paying less in interest, fees and charges, and you'll be repaying your balance faster. What's a Login ID? Why can we not phone and speak with a competent person. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. How can I see if I have a Direct Debit set up? If you get in touch, we'll ask you about your income and outgoings so you can feel confident you're only repaying what you can really afford. Can I make a payment using my own online banking? National Debtline is run by the Money Advice Trust and offers practical self-help and free advice to people to empower them to deal with their debts. #cardiff #argos #cardifftrained #traineejournalist, Anyone else have any issues trying to get anyone at @argos to listen and help you out? What do I do if I've lost my Argos Card or had it stolen? As outlined within our complaints procedure, if youre unhappy with our final response to your complaint, you can ask the Ombudsman for an independent review. However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. Select 'Visa credit' for the card type. Also, if you don't have an email address that you still have access to on your account and you forget your Memorable Word or Security Number you won't be able to log into this website. The four digit Plan Ref simply helps us locate a plan on your account if you call us. chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! Can I register again? They said it is up to Paypal. NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @Mg05026377 Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? Seller (Argos) says MS need to fix it. @FinlayRegan I have a 40 card that I have QR code scanned as valid, but Argos isn't accepting the number. Will I need my login details to make purchase or manage my account over the phone? And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . It's aimed at protecting your details when shopping online by ensuring your card is not being used by someone else. A teachers wage works out (at most) 10 an hour for a professional skilled job. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. We take your financial circumstances into consideration as well as some other information about your account. @ArgosHelpers I'm sorry Jack. @nectar has to be the worse customer services ever. If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. Via The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. Cleared cookies, cache and tried on different devices and browsers. MS Xbox help just goes round & round, says go back to Argos. Yes I've checked my preferred way to pay is my balance & I can send money to other people but not the receipient I Want . Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. Use the [back to top] links to get back to the full list of questions if you need to. (Please ensure that you provide all of your details relevant to your Argos Card account). We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, @mikeroscoe67 If anyone contacts you to ask for your login details (Login ID, Memorable Word or Security Number) for security reasons then do not hand them over. How will I know when my Argos Card account is, My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance. What's my Memorable Word and my Security Number? @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. I've sent a text to opt out of the interest rate increase, but I haven't had a response. Verified By Visa / MasterCard SecureCode are both operated by debit card issuers. You might notice that some Plan Refs are the same as others - that's because they're not unique and they just tell us what type of plan it is. @Argos_Online I've also tried on the laptop and same issue. MS Xbox help just goes round & round, says go back to Argos. If you can't pay double the minimum each month, paying any amount more than the minimum will help. So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. You may also fall into 'persistent debt' (see Persistent Debt below) meaning we need to take steps to encourage you to pay more. If someone misses several minimum payments in a row then they're in breach of their credit agreement, and we have to end all of the plans and ask for repayment on everything, so all of the plans are added to Normal Credit. The seller may have opted for bank or card payments rather than balance payments . @angusacampbell I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. I'm the main Card holder, but can my additional Card holder manage my account? If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. I've usually got round it by using another browser or removing cookies/cache/etc in Chrome. - Caity. And your priority payments - Rent/mortgage, Council Tax, and household bills, will always come first. @joejhehir You don't have to make the same payments every time, you can manually make payments when you are able to. We will then use any additional amount you have paid to first pay off balances to which the highest rate of interest applies on (i) to (v) below, followed by the balances at the next highest interest rate and so on. * These organisations all have different opening hours which may vary, so check their websites for details. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If your Buy Now, Pay Later plan ends and you haven't paid the plan balance off IN FULL, then the remaining balance of the plan PLUS the Deferred Interest will be added to your Normal Credit balance and your minimum monthly payment will increase in line with your Terms and Conditions. If you decide not to pay off the plan by the end date, we'll move the remaining amount to your Normal Credit balance. You can change your phone number and email address in the App, and you can change your address, phone number and email address on myargoscard.co.uk. What's a Buy Now Pay Later plan? but no warning when ordering. @ArgosHelpers You will be charged interest on this amount which will be backdated to the date of purchase. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, I wouldn't buy any electrical goods from @Argos_Online again. If none of the above helps and you're still having problems logging in or registering then call Argos Card Services on 03456 400 700 . @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. .tg .tg-0lax { @ArgosHelpers is your website down?? @hollyymills If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode. When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. @_johndunne I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. If you've only become an Argos Card holder in the past 12 months, If you have an emergency temporary credit limit already on your account, If you've changed your limit within the last 6 months, If you're requesting a new limit which is below your current balance, If you're in arrears or you've missed payments. Coming here to MyArgosCard.co.uk, or downloading and registering for the My Argos Card App, where you can manage your account and make payments, Calling our automated payment system on 03456 400 700. Can you help, please? Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Please don't anyone respond just screaming into the void. Some of the options may mean that we need to suspend your card to help you to start clearing your balance. all disney creepypasta; argos card unable to process payment. @argos is the online payment service down ? You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. I've received a letter from you asking me to choose from some options. Remember: If you continuously only make the minimum monthly contractual payment every month, it will take you longer and cost you more to clear your balance. Type the CD Key and select Activate. When your Direct Debit has been set up you will see this confirmed on your statement. Can I register an expired Argos Card so that I can still manage my account? Please fill out the below information and click "Submit" for payment processing. Your minimum payment is your "minimum monthly contractual payment", which is simply the amount that you must pay us each month as per the terms of your agreement with us. @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. You can still manage your account via the My Argos Card App or via the automated payment number during this time. If you've got a Normal Credit balance, the interest that might be charged from that is included in your estimated interest figure. I note Argos sell Sky Remotes. Why won't my statement open? I made a payment to a plan but the payment has gone towards a different plan. @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. Go to, Provides free, confidential debt advice in each council area throughout Northern Ireland via an online chat service and by phone. The Deferred Interest charges will be requested as part of your Minimum Payment, but not all in one go. Can you help, please? How do I update my account? Argos is a major retailer in the UK. Paying as much as you can before the plan ends will reduce the amount of interest that you pay. My payment needs to be made by today, I tried yesterday but it wasnt working either, @phoebegwilliams @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. Was told issue escalated and nothing. You can only change your payment/statement date a limited number of times. Please don't put it off, it really is easier to deal with if you change your payment habits as quickly as possible. Argos are a con. Why does the letter say I am? Will I need my login details to make purchases or manage my account over the phone? Fab customer service ? @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? You should receive your statement within 10 days of your statement being printed. If you can only clear off one or some of the plans (but not all) it makes sense to clear the oldest plans first to save you more in interest. The new processes have been agreed and implemented by all banks to help protect their customers from online fraud. If you want to change your payment due date, give us a call and ask. @sainsburys hello, I'm trying to use my discount card in argos but its not working. @ChristineShawy4 No, never. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. I make a payment using my own online banking @ MoneySavingExp have you considered asking @ Argos_Online @ MicrosoftUK download! Still not showing on my linked Nectar card if youd like to join in, please sign in register. 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